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Module 5 Discussion 6

Module 5 Discussion 6

Q Module 5: Discussion 6: Importance of Sales in B2B & Social Media Directions: One original post (approx. 250 words with supporting references using APA and two peer replies approximately 150 words. By pressing "reply" and posting you are attesting that the posts are in your own words. Importance of Sales in B2B Marketing Personal selling is of special importance in B2B marketing. What has been the impact of the Internet on B2B marketing and B2B personal selling? Has this changed the relationship of the sales person to those making B2B buying decisions within the buying center concept? Describe ways to enhance these relationships. https://www.youtube.com/watch?v=wsk6jKr4nk0&t=31s Listening and Social Media Monitoring How are firms using Social Media Monitoring? Give specific examples. What has been the result of such "listening" and what are the future implications for marketers? What role do bloggers play in shaping the discussion online? How should firms work with the blogger community? http://www.mktgsensei.com/AMAE/Marketing%20Research/Weak%20Signals%20Yield%20Insights%20on%20Social%20Media.docx Please note: Graded discussions are "Must Post First": After you post your intial response to the above prompts, you then get the benefit of seeing what your fellow students answered while going through the same discussion exercise.

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Social media monitoring involves the tracking of online brand mentions and the subsequent responding of them. Monitoring helps firms maintain a positive brand image. Also, it gives real time feedback from customers. The analytics recorded on social media computes the popularity of a brands by extracting information from social media channels such as blogs, news sites and various social media platforms. For example, if I visit a store and I tag the store on my Instagram page. I can give an account of my experience whether it's a positive or negative experience.